CCM

Warranty

The consumer’s proof of purchase must accompany all claims. Reebok-CCM reserves the right to repair or replace, at our option, any product determined to be defective. Reebok-CCM will warrant products that have been repaired, provided the repairs were performed at its factory or at an authorized repair depot. If, in Reebok-CCM’s determination, product failure is due to accident, abuse, negligence or abnormal use, the product will not be covered by this or any other warranty. This warranty is expressly declared to be given in lieu of all other warranties expressed or implied on Reebok-CCM’s part. No person is authorized to give an additional warranty in connection with the sale of Reebok-CCM products. Professional, NHL, CHL, ECHL, USHL, AHL and university or college team sales are excluded from this warranty.

General Inquiries: consumerservices@reebokccm.com
Warranty: warrantyccm@reebokccm.com
Or reach us by phone
North America: 1-800-644-1677

Submit your return request:

Sticks Other
Sticks

OPS Sticks and Composite Shafts (Player and Goalie) are warranted against manufacturing defects for a period of thirty (30) days from the date of sale to the consumer when used as intended under normal use and without alterations.

Skates

Skates are warranted against manufacturing defects and workmanship under normal use and maintenance for a period of ninety (90) days from the date of sale to the consumer when used as intended under normal use and alterations.

Helmets

Helmets are warranted to be free from manufacturing defects and workmanship for a period of one (1) year from the date of purchase when used as intended under normal use and without alterations.

Facemasks

Facemasks are warranted to be free from manufacturing defects and workmanship for a period of ninety (90) days from the date of purchase when used as intended under normal use and without alterations. If the cage is bent or dented it is not covered under this warranty.

Goalie Masks

Goalie Masks are warranted to be free from manufacturing defects and workmanship for a period of one (1) year. The cage is warranted to be free from manufacturing defects and workmanship for a period of ninety (90) days. If the cage is bent or dented it is not covered under this warranty.

Protective Equipment

Protective Equipment (Player and Goalie) are warranted against manufacturing defects and workmanship under normal use and maintenance for a period of ninety (90) days from the date of sale to the consumer when used as intended under normal use and without alterations.

Goalie Pads, Blockers & Catchersare

Goalie Pads, Blockers & Catchersare warranted against manufacturing defects and workmanship under normal use and maintenance for a period of ninety (90) days from the date of sale to the consumer when used as intended under normal use and without alterations.

Bags

Bags are warranted against manufacturing defects and workmanship under normal use and maintenance for a period of ninety (90) days from the date of sale to the consumer when used as intended under normal use and without alterations.

Apparel

Color Fastness: Reebok-CCM does not guarantee color fastness because Reebok-CCM cannot control the methods by which the fabrics are cleaned as well as other conditions under which the fabric might be subjected.

Cresting: The fabric in all Reebok-CCM jerseys is engineered to withstand usual cresting methods with minimum shrinkage (5% to 6%). If a heat tunnel or heat transfer machine is used, the temperature should not exceed 165°C (325°F). If a heat tunnel is used, the time from entrance to exit should not exceed 2-1/2 minutes or excessive shrinkage may occur. Reebok-CCM assumes no liability for excessive shrinkage in cresting.

Skate Blades and Roller Chassis

Skate Blades and Roller Chassis (excluding hardware and wheels) are warranted against manufacturing defects and workmanship under normal use and maintenance for a period of one (1) year from the date of sale to the consumer when used as intended under normal use and without alterations.